Total Quality Management For The Food Industries by Wilbur A. Gould Food Industries Consultant, Executive Director Emeritus Mid-America Food Processors Association, Emeritus Professor Food Processing and Technology The Ohio State University, and 1993 IFT Appert Award Recipient

This book was written with a total focus on the Food Industry, designed for the food industry and the food industry alone.

Total Quality Management is the only answer to guide a food firm, its people, its quality of products, and improve its productivity and provide that service, that food product, and that expectation which the customer wants. Every firm that endorses, resources, and practices a Total Quality Management program will find great and meaningful accomplishments today and in the immediate future. It's the right step to achieve excellence and the development of satisfied customers. It will help you to more than meet your competition and build your bottom line.

______________________________________ CONTENTS ______________________________________

	Chapter 1	Introduction to Total Quality Management (TQM)
	Chapter 2	Philosophy of TQM
	Chapter 3	The Management of TQM
	Chapter 4	People and Team Building
	Chapter 5	Variation
	Chapter 6	Statistical Process Control and Statistical Quality Control
	Chapter 7	Problem Solving: Brainstorming
	Chapter 8	Problem Solving: Pareto Principle
	Chapter 9	Problem Solving: Frequency Distributions, Histograms, Probability Plots, Specifications, Capability Index
	Chapter 10	Problem Solving: Process Flow Chart and Critical Control Point Identification
	Chapter 11	Problem Solving: Cause and Effect Diagram
	Chapter 12	Problem Solving: Variable and Attribute Charting
	Chapter 13	Problem Solving: Correlation Charting or Scatter Diagrams
	Chapter 14	Design of Experiments
	Chapter 15	Samples and Sampling
	Chapter 16	Communications
	Chapter 17	The Cost of Quality
	Chapter 18	Rewards and Recognitions
	Chapter 19	Questions to be Answered When Implementing TQM
	Chapter 20	Launching Your Total Quality Management Program

Appendix I. Symbols, Abbreviations, Acronyms and Their Meaning
Appendix II. Total Quality Management Terms and Terminologies

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165 pages, May 1992, Hardbound - ISBN 0-930027-19-1

Catalog #26C
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